Frequently Asked Questions
Everything you need to know about your BCBGMAXAZRIA experience.
What is the BCBGMAXAZRIA return policy?
We accept returns of unworn, unwashed, and unaltered merchandise with all tags attached within 30 days of the original purchase date. Please note that items marked as Final Sale cannot be returned or exchanged.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on our website or the carrier's portal to monitor your delivery status.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout based on your specific location.
How do I determine my size in BCBG styles?
To find your perfect fit, please refer to our comprehensive Size Guide located on each product page. Our collections typically follow contemporary sizing, but specific measurements for bust, waist, and hips are provided for accuracy.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer express checkout options through PayPal, Apple Pay, and interest-free installment plans via Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make modifications or cancellations. You may return the items following our return policy once they arrive.